FAQs

All you need to do is provide us the details after making final decisions and the exact format in which you need the output.  There is no hard and fast rule about the format as we accept Word, PDF and even power point presentations. We will start working on your project only after you sign the quote.

We will not keep you in dark or distance and the whole project will be made available to you throughout the time we are working on it.  The results and developments are made available at each step for your observation.  The procedure and scope are explained even before we commence the task.

We work with both the patterns. Per hour charges are used while we are working on comparatively smaller projects and the other large-scale projects are charged on fixed price.

We have a separate department for site testing that starts working immediately after the project has been done.   Start the front-end display along with the admin selection. Alpha and Beta tests are conducted for both admin and front end and if everything goes alright, we upload it to the main server.

SSL certificates can be installed if you feel the need. All the coding and database is secured through it which also prevents hacking.  Bear in mind, even the world’s best websites are not 100% protected against modern hackers, but we can sure make it extremely difficult for them to be successful in their efforts.

We usually evaluate the servers taking into consideration very heavy traffic and even the test is conducted as pert this.  This will make the program reliable and capable to deal with heavy traffic.

Additional services that we offer are:

– Shopping Cart System
– Online News Portals
– Forum
– Content Management Systems (CMS)
– Newsletter management system

Our full time and dedicated web designer will work for your project only and as per the guidance of clients. His work schedule will be of 5 days in a week and 8 hours for each day.

We wish to satisfy you with our work and we make sure that you are always a part of the whole process so everything is done as per your requirements.  For samples or feedback, you can always mail us.  Before going for the final stage, we will send you a copy of the whole project for your approval and it is only after your approval that we will continue.

Zigmatrix have never come across such a situation. We have always managed to keep our clients happy and contend with our work quality.  Even after that if you feel the work is not as per your expectations, whole thing will be redesigned for free of cost.

But be sure, it is seldom going to happen. We always make it sure that the projects are well performed and suited as per the business profile of our clients.